Employee Relations Advisor - ASML Netherlands B.V.

Introduction to the job

ASML’s Employee Relations office is a new global Center of Expertise, currently being built up, which aims to help champion ASML’s values for a safe, ethical, and inclusive workplace and ensure consistent and fair treatment. Working closely with already established local ER teams across the globe as well as our Ethics Office, the focus will be on providing impartial consultation, advice and expertise to Employees, Leaders and Human Resources regarding Employee Relations. This can be for example related to workplace collaboration or help solve (potential) disputes regarding fair & equal treatment. Purpose is to foster positive relationships between employees, managers and the organization and establish a Workplace that Works for All.  

We are seeking for a personable, adaptable, impartial and credible Employee Relations advisor to join the new ER team. Since we are still in the phase of scoping and shaping the new Global function, initial activities will be a mix of learning-by-doing from activities that are already brought to ER combined with scoping & shaping the new Global function in close collaboration with various stakeholders throughout the organization. We are looking for an experienced ER/HR professional who flourishes in an undefined, ambiguous playing field and is versatile taking on different activities: from process design to case resolution, and from employee listening to skill building delivery. As part of the small Global ER team, you will help setting up the new function and related activities, from a Global perspective as well as NL specifically. 

Key areas of responsibility:

• Work with Global and local ER colleagues to bring the new Global ER function to live. Collect and analyze ER related data points. Drive improvements and interventions that foster positive relationships. This includes feedback on (the deployment of) people policies, practices and tools, both in and outside HR. 
• Offer ER consultation and counseling to Employees, Leaders and HR. This includes involvement in individual as well as team related ER matters. Perform proper triage, conduct independent assessment and provide impartial yet authoritative advice to enable the implementation of sustainable, embedded solutions. Give unsolicited feedback that (indirectly) leads to desired behavioral and cultural changes. Discreetly handle sensitive and/or private information.
• Support awareness and skill building initiatives in the field of ER and connect it to available existing initiatives. Develop new interventions and deployment materials in collaboration with global and local expertise teams and take a leading role in deployment.

ASML is a successful Dutch high-tech enterprise that produces complex lithography systems used by chip manufacturers in the production of integrated circuits. ASML is at the cutting edge of this technology and delivers systems to all the world's leading chip manufacturers. ASML's employees are among the most creative talents in the fields of physics, mathematics, chemistry, mechanical engineering and software. Every day they collaborate in close-knit multidisciplinary teams in which members listen to and learn from one another and exchange ideas. It is the ideal environment for professional development and personal growth. ASML is headquartered in Veldhoven, the Netherlands.

You will be hired by YER, working at ASML. We offer:

• An agreement for 32-40 hours a week
• 25 vacation days with the option to buy more
• 8,33% holiday allowance
• Travel expenses or full reimbursement public transportation
• Working from home allowance
• E-learning and mental wellbeing via our online platforms
• Pension

Education and Experience 

• Bachelor or Master’s degree (or equivalent combination of education and/or experience) in Human Resources.
• At least 8-10 years work experience in HR with extensive involvement in employee relations matters. Proven credible sparring partner for senior employees/ leaders and senior HR colleagues in the field of workplace behavior. Experience in ASML or semicon related context is considered as an advantage.
• Thorough understanding of People-, HR- and compliance related (ASML) policies and practices as well as employment law and other regulations to provide guidance or clarification for ER matters.
• Experience in developing and implementing new people practices and related deployment/training/onboarding materials.
• Understanding of conflict resolution techniques and/or employee engagement techniques is considered as an advantage.
• ASML experience is highly appreciated.

Skills & Competencies

• Leads by example on empathic listening. Ability to gather, clarify, and apply information transmitted verbally, while exhibiting empathy and genuine interest toward the speaker. Displays high emotional intelligence.
• Combines genuine curiosity with a learning and problem solving mindset. Helps self and others to seek to understand first and go to the heart of issues. Bring structure, identify underlying needs, learn from success & failure, and provide feedback for structural solutions that balance the interests of all parties involved.  
• Excellent communication skills both verbal and written to converse with various types of people from multiple backgrounds and seniority levels. Tailors communication content and style to the needs of others. Models and ensures cross-cultural sensitivity. 
• Excellent interpersonal savviness and consulting abilities to manage the relation with stakeholders on various levels, roles and with sometimes opposing interests. Able to quickly build high levels of professional credibility and trust. Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Demonstrated ability to remain impartial, tactful, calm, persuasive and maintain confidentiality in controversial and/or confrontational situations. Proven abilities in the field of conflict resolution to handle these situations effectively, with a minimum of noise. Swiftly addresses ineffective behaviors and gives guidance on how to handle these situations more successfully.
• Negotiates skillfully. Uses compelling arguments to gain the support and commitment of others, without the other party feeling, harmed or frustrated. Achieves a good balance between defending own position and adapting to others' needs.
• Results driven: demonstrates ownership and accountability and delivers on commitments with a sense of urgency, accuracy, and attention to detail. Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives. Installs ownership and accountability in others. 
• Strong analytical skills to interpret and evaluate complex issues, and converging it to a comprehensive report-out with the right balance between depth and concreteness. Sees interdependencies and the systematic elements of issues to develop sustainable solutions.
• High flexibility and agility to work in a fast-paced, ambitious, matrixed work environment. Comfortable with ambiguity and risk. Can deal with grey areas, changing scope, pressure and deadlines.
• Personal & Professional leadership. Excellent self-knowledge and ability to support others in increasing self awareness. Teamplayer who can both work independently as well as collaborate in a matrix environment. Act as a role model for our company values Challenge | Collaborate | Care as well as our Code of Conduct.