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QA Associate Complaints

Breda HBO Secondment via YER, Temp-to-perm
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Quality & Safety

QA Associate Complaints

Breda Quality & Safety Pharmaceutical HBO Secondment via YER, Temp-to-perm


Breda Pharmaceutical HBO Secondment via YER, Temp-to-perm
Posted in:
Quality & Safety
About this vacancy

We are looking for a QA Associate Complaints for one of our Pharmaceutical partners located in Breda.

Complaints handling (including performing assessments) in accordance with internal procedures, regulatory guidelines and business performance objectives.

Position Specific Tasks

  • Initiate and own product quality complaints, Safety quality investigations and product security investigations for Amgen commercial and/or clinical products
  • Perform assessments in support of complaint investigations (e.g. batch record review, reserve sample inspection, Return sample inspection and Safety Features verification)
  • Partner with corporate product quality surveillance, assessors from other Amgen sites and contracted partners to resolve product complaint investigations
  • Partner with Amgen affiliates in country and intake call centers on call intake procedures and complaint investigations
  • Prepare, review and approve procedures or work instructions in compliance with corporate, site and regulatory requirements
  • Assist in Amgen Breda projects and improvement efforts as needed
  • Provide training to ABR and Amgen affiliate staff on complaint handling procedures and performing investigations/assessments
  • Initiate and own QA Non Conformances/CAPAs as needed
  • Participate in site regulatory inspections of complaint handling process and in audits (internal and third party) as required.

The company is one of the world’s leading biotechnology companies. The company is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

Doing the right thing is central to our mission to serve patients. At the company, doing the right thing means more than just following our compliance policies. It also means truly living the companies values – being ethical, trusting and respecting each other, ensuring quality and being science-based.

The company fosters a culture of diversity, inclusion and belonging. Our Diversity is a representation of everything that makes our staff unique, including gender, ethnicity, age, religion and thought. Our Inclusion is involving and empowering our staff and our Belonging is valuing the inherent worth and dignity of staff, so they feel authentic, safe and invited to thrive at work.

YER Technology offers you the possibility to join as Engineering Professional and to combine challenging assignments with extensive application and career guidance. The following conditions are applicable for this role:

  • Salary of €4000 - €4450
  • 25 holidays per year and the option to buy/get more holidays
  • A temporary or permanent contract with YER
  • The possibility to join (y)our client directly after one year
  • Travel expense reimbursement
  • Good pension scheme according to STIPP
  • Every hour of overtime will be compensated
  • Free Dutch classes
  • Personal career coaching from our occupational psychologists
  • Broad technical and softs skills training opportunities
  • A Service Desk ready to answer all your practical questions
  • Mbo, Bachelor’s or Master's degree or equivalent
  • Typically 3 or more years of related professional experience
  • Fluent in English language.
  • Experience in Quality Assurance, including handling product complaints investigations
  • Experience in pharmaceutical industry (preferred)

The steps to a successful match

Step 1 of 5
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If you respond to an appealing job opening, the consultant will contact you to schedule an exploratory meeting in the next few days.

Step 2 of 5
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Together with the consultant, you determine whether your profile is a good fit for the position. You also assess whether your ambitions are aligned with the direction of the organi…

Step 3 of 5
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Initial interview

If the fit is right on both sides, there will be a first-round interview with your potential new employer in the next two weeks.

Step 4 of 5
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Follow-up interview(s)

Depending on the process, the consultant will invite you to the next round(s) of interviews and possibly an assessment center.

Step 5 of 5
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If you are selected for the position, you will receive an attractive job offer. We will be happy to advise you on realistic terms of employment.

Frequently asked questions about our vacancies

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We offer a range of contracts for candidates. If you are a starter, a YER traineeship is a great way to get to know interesting employers. With our temporary contracts for professionals, you work for a client on a temporary basis. In both cases, you can transfer to the client’s organization at the end of your YER contract. If you are an experienced specialist, manager or board member, our consultants will put you directly in touch with interesting organizations. Depending on the job opening, you are offered a temporary or permanent contract, or start working as an interim professional.

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