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Product Improvement Engineer - DAF Trucks N.V.
Apply to this vacancy
Unfortunately, this vacancy has already been filled.
Don't worry: fortunately we have many other vacancies open.
Summary
Posted in:About this vacancy
The Product Improvement Engineer establishes a corrective action plan for product complaints at the earliest possible time so that they meet the CSO (Customer Solution Order) set criteria.
The Product improvement Engineer:
- Initiates corrective actions
- Receives and monitors GFRs (General Field Report). These are product improvement requests from the DAF dealers.
- Follows up product improvement requests towards SQA/supplier.
- Owns budget plans for field actions to required approvals.
- Takes care of alignment/coordination with Paccar Parts regarding the required stock of parts
- Records field actions in the systems
- Ensures timely reporting to management on progress of field actions.
The Product Improvement Engineer has up-to-date knowledge of and an overview of:
- Technical content around warranties
- Insight into failure rate and costs of technical warranty problems
- Number of (customer) complaints per year
- Number of current and potential field actions
DAF Trucks N.V. is an international truck manufacturer with a growing market share. DAF produces its trucks in Eindhoven (the Netherlands), Westerlo (Belgium) and Leyland (United Kingdom). The Production, Product Development, Marketing & Sales, HRM, ITD and Finance sectors are located in Eindhoven. DAF is a dynamic organization with a no-nonsense culture and direct communication. Daf Trucks N.V. is part of PACCAR Inc, operating worldwide with the brands Kenworth, Peterbilt and DAF.
YER Technology offers you the possibility to become employed as Automotive Professional and to combine challenging assignments with an excellent career with perspective on a fixed contract at YER Technology or our client DAF Trucks. The following conditions are applicable:
- Attractive (fixed) salary commensurate with knowledge and experience;
- 25 holidays per year (excl. national bank holidays) and 8,33% holiday allowance;
- A contract for a definite or indefinite period at a financially robust organization;
- Travel expense reimbursement;
- Good pension scheme;
- Overtime will be compensated in payment of wages or time-for-time;
- Committed to a good balance between work and private life;
- An open culture and clear communication;
- A Service Desk ready to answer all your practical questions.
- At least a completed HBO education, for example Automotive Engineering or Industrial Engineering;
- Technical background;
- Good knowledge of English in word and writing;
- Verbal and written knowledge of German is a big plus;
- Knowledge of statistical analysis techniques;
- Knowledge of DAF products (parts), services, procedures, systems and DAF Total Care strategy is an advantage;
- Knowledge of and insight into workshop activities and organization;
- Insight into current technical developments in the truck industry;
- Knowledge of the truck industry and its competitors is an advantage;
- Self-starting, accurate, administrative affinity.
The steps to a successful match
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