Marel - Field Service Engineer
Marel - Field Service Engineer
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Summary
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Internationaal Field Service Engineer at Marel
- Secure a meeting with the customer upon arrival onsite and receive briefing from the customer;
- Prepare and execute the work as agreed with the customer;
- Manage the customer experience;
- Identify sales and service opportunities;
- Identify/update/validate information of the Installed Base;
- Process hours and expenses;
- Technical reporting - Keep stakeholders informed and updated;
- Inform the Customer Support about arrival time if outside of expected window;
- Confirm reception of a work order to the resource planner;
- Updates Customer Support and customer on progress of the work;
- Debrief customer on work done and performance of the machine;
- Report on quality issues and non-conformity (NCR);
- Other duties assigned as required by the business.
We are an international team of people for whom passion isn’t just a buzzword. We have an important goal –to create a world where quality food is produced sustainably and affordably –and we’re excited to make it happen. As world leaders in advanced food processing solutions, we’re in the unique position to transform the future of food and make a real impact –but we need individuals with diverse perspectives and skill to get there.
There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:
- Competitive primary and secondary benefits;
- Freedom to take initiative and make a real impact in a growing global business;
- Recognition for your achievements;
- Clear objectives and realistic demands;
- An environment of trust and respect.
- Degree in Mechanical, Electrical and/or Software engineering, preferably from a technical college, or similar knowledge level;
- Technical college degree preferred;
- Excellent written and spoken English;
- Recognized product training on food processing equipment preferred;
- Strong communicator with analytical skill and the ability to work under pressure;
- Experience in field service in an equipment/software manufacturing environment preferred.
Rik is happy to help you.
The steps to a successful match
Application
If you respond to an appealing job opening, the consultant will contact you to schedule an exploratory meeting in the next few days.
Analysis
Together with the consultant, you determine whether your profile is a good fit for the position. You also assess whether your ambitions are aligned with the direction of the organi…
Initial interview
If the fit is right on both sides, there will be a first-round interview with your potential new employer in the next two weeks.
Follow-up interview(s)
Depending on the process, the consultant will invite you to the next round(s) of interviews and possibly an assessment center.
Offer
If you are selected for the position, you will receive an attractive job offer. We will be happy to advise you on realistic terms of employment.
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