Subject Matter Expert Translation & Localization of Marketing Content

  • Job category Marketing & Communication
  • Employment Fulltime
  • Reference number VAC-10023475
  • Location High Tech Campus 5 Eindhoven
  • Contract type Secondment via YER, Interim/independent
  • Industry Medical & Health, Consumer Goods

About this vacancy

For our partner Philips, YER is looking for a  Subject Matter Expert for the Translation & Localization of Marketing Content, who will be working at the Philips offices in Eindhoven. It's a full-time, temporary assignment, beginning 15-09-22 and initially lasting for six months, with the possibility of extension.

Job description

The Subject Matter Expert (SME) will drive the operational excellence for the translation and localization (T&L) of all marketing content, including campaigns and peak sales moments. They will drive the standardization of T&L workflows, terminology, query management, in country reviews, and enable data collection on T&L costs, velocity, and quality. In close cooperation with the Global Business Services (GBS) team managing the Philips TMS system (XTM), Markets, Clusters, Brand and BPO team, the T&L SME will jointly drive the strategy, implementation, and testing of the best possible tools, technologies and processes for Philips to achieve the next level of globalization maturity.

You are responsible for (but not limited to):

  • Together with GBS maintain and optimize the Philips translation management system to efficiently manage the translation of all marketing content.
  • Together with other functions, drive continuous improvement of relevant tools and systems; and document their usage for users
  • Drive the relationship with our global localization partner (EG+) for all campaign and promotional content.
  • Collaborate with GBS team to drive requirements for building, testing and delivering multiple translation engines, reporting their productivity, taking corrective actions, and continuous improvement.
  • Collaborate with all localization teams around Philips to influence the vision and priority for new features or workflows to add to the T&L tools
  • Partner with other product owners to articulate and drive forward cutting-edge innovations in our localization software platforms.
  • Collect, analyze and present T&L marketing data in partnership with supplier quality and procurement
  • Actively coach and train other T&L marketing teams around Philips to become self-sufficient when interacting with the localization partner and solution.
  • Partner with content and design teams to ensure quality at the source
  • Collaborate with Philips business process teams to ensure all work instructions and WoWs related to translation and localization are standardized and updated in PEPF

You are part of

As an integral part of the marketing transformation, the Marketing Content & Translation tribe in DMEC is looking for an experienced Translation & Localization (T&L) SME capable of transforming the T&L process and solutions of Philips on a global scale. This position is an exceptional opportunity for a smart, creative, collaborative, and highly motivated top player to manage a complex set of translation and localization processes and solutions.

Company

With a growing presence in cardiology, oncology, and women's health, Philips operates in the areas of Imaging Systems, Patient Care & Clinical Informatics, Home Healthcare and Customer Services. Philips combines its clinical expertise and human insights to create innovative solutions across the continuum of care, in partnership with clinicians and our customers, to provide better value and expand access to care for millions. Our teams are working hard every day to improve patient outcomes all the way from disease prevention and screening to diagnosis, treatment, therapy monitoring, and disease management. Irrespective of whether the care cycle takes the patient from doctor's office to hospital or hospital to home, or simply from one medical department to another, Philips Healthcare's unique medical solutions are designed to optimize the quality and flow of patient information and clinical decision making.

Offer description

You will be employed by YER and seconded to Philips. We offer:

  • Good employee benefits
  • Excellent guidance from your consultant and YER's back office
  • Friendly atmosphere and open culture
  • Community/network with other technology professionals from a variety of multinationals
  • Events and master classes with interesting speakers and attractive companies
  • There is also the possibility of being hired as a freelancer

Candidate profile

To succeed in this role, you should have the following skills and experience:

  • BS, BA, or MA in localization, translation, linguistics, product management, computational linguistics, computer science or related field 
  • 8-10+ years in progressively complex roles in program/project/product management, systems delivery in the localization or globalization space. 
  • Has experienced full Localization cycles for major campaigns - including transcreation and content adaptations. 
  • Technical knowledge of translation management (TMS) and content management systems (CMS) 
  • Experience developing and maintaining localization and translation databases and glossaries 
  • Experience with machine translation engine training, implementing machine translation workflows and machine translation quality evaluation 
  • Demonstrated project and program management knowledge; proven abilities in project planning, resource and risk management and problem-solving capabilities. 
  • Experience with product development cycles and medical devices 
  • Organizational and leadership skills, plus experience training linguists and setting up localization teams 
  • Complete understanding of content localization and language commercial release principles, and solid in-depth knowledge of internationalization. 
  • Strong team player in a multi-language/multi-cultural environment and excellent presentation/communication skills, with the ability to clearly present the T&L life-cycle to internal stakeholders 
  • Experience communicating with technical and non-technical stakeholders at different levels 
  • Firm understanding of agile ways of working. 
  • Ability to work independently and meet deadlines under pressure 
  • Fluent in English.