IT Process & Control Officer

  • Categories Finance
  • Employment Fulltime
  • Job number VAC-10019178
  • City Rotterdam
  • Contract type Contract with Client
  • Branche/sector Finance


As an IT Process & Control Officer, you’ll be responsible for managing several service management processes (ITIL) for Robeco internally as well as multiple third parties, including IT providers. A fundamental role in which you’ll ensure the reliability of Robeco’s production application landscape.

About the job

This position is part of the Continuity & Stability department (COO domain), which is responsible for ensuring stability, security, business continuity and reliability of Robeco's data processing and IT environment. As an IT Process & Control Officer you'll manage several service management processes, including incident-, problem-, change-, release-, configuration-, and request management.

As part of the Monitoring & Control team, you’ll monitor the availability of the IT infrastructure and the timeliness of business-critical IT processes, and you'll identify and solve disruptions. It is key to ensure quality and transparency about the status of IT controls and compliance, by informing and building a trusted relationship with internal and external stakeholders, such as Risk Management, Compliance, Internal and External Audit. Furthermore, you’ll become a success by executing the following tasks and responsibilities:

  • Advise and monitor on (structural) improvements and roadmaps
  • Assist on operational activities related to service management processes
  • Manage suppliers on service management processes
  • Contribute to internal and external IT assessments, reviews, and audits
  • Assess Robeco’s IT control status and maturity in close cooperation with Risk Management
  • Report to management on key findings and assessments
  • Acquire an overview of the Robeco IT landscape

About the company

Robeco is an international asset manager offering an extensive range of active investments, in equities and fixed income. Since the foundation in Rotterdam in 1929, research lies in the heart of everything they do. They combine their pioneering spirit with a cautious approach. They strongly believe in sustainability investing, quantitative techniques, and constant innovation: Robeco was one of the first to offer private individuals the opportunity to invest for a reason. Find out more about Robeco on their website and watch 'The story of Robeco'.

Offer description

Robeco offers you a professional, dedicated, and enthusiastic team in an international, dynamic, and rapidly changing environment. The company culture is down-to-earth and pragmatic. The working landscape offers room for personal input and initiatives: proactivity is required and rewarded. In addition, Robeco offers you:

  • Competitive salary
  • 13th month
  • Bonus (discretionary)
  • Retirement plan
  • Growth- and development opportunities
  • Personal training budget

Candidate profile

We are searching for a highly motivated professional with experience in IT operations, the related controls and process management. You have analytical problem-solving capabilities, are customer-focused, positive, and committed to excellence. You have outstanding communication skills and are able to translate processes and the accompanying data into actionable advice to auditors, IT professionals, business stakeholders and team members. Further, you bring:

  • A Bachelor education
  • A minimum of 5 years’ of relevant experience (similar position or in IT risk advisory/audit), of which at least experience in Service Management
  • Experience in IT operations and in propagating Service Level Management processes within an organization
  • Experienced in ITIL, Audit, Compliance (SOX, ISAE) and familiar with Agile, Scrum and Lean
  • Proficient in Dutch as well as English language (written and spoken)
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