Quality Supplier Manager

The position

Job Role description:

Temporary Quality Supplier Manager position to manage a set of Non-Managed suppliers in the Quality domain. During the Ramp-up phase we are looking for an additional support in both the Electronics and Machine Conditioning landscape. This to ensure no flow out of non-Quality products to the ASML global factories. It is essential to secure no impact to factories and not causing any down time during the ramp phase. The suppliers will need to be managed on both Quality operational side, as well as on managing on structural improvement levels, for example via 8D methodologies.

Context

• The work requires in-depth knowledge of specific competencie and/or in-depth knowledge of Quality Management System.
• Acts as a role model for quality standards and as mentor to more junior colleagues.
• Supports the development of training materials.
• Drives and develops training plans.
• Works at department level and/or is responsible for suppliers.
• Represents the own team and participates in cross-sector teams to realize quality solutions.
• Aligns on / thinks of solutions with counter parts from multiple adjacent groups.
• Interacts and builds a cross sector network, mainly at peer level, in ASML.
• Interacts with peer-level counterparts at the supplier side.
• Leads and drives projects to resolve quality problems.
• Introduces and drives new quality approaches within submodule.
• Leads process improvements at cluster level, implementing best practices and fostering a culture of continuous improvement.
• Self-propelling within own area of expertise, subject to high-level managerial direction.

About the company

ASML is a successful Dutch high-tech enterprise that produces complex lithography systems used by chip manufacturers in the production of integrated circuits. ASML is at the cutting edge of this technology and delivers systems to all the world's leading chip manufacturers. ASML's employees are among the most creative talents in the fields of physics, mathematics, chemistry, mechanical engineering and software. Every day they collaborate in close-knit multidisciplinary teams in which members listen to and learn from one another and exchange ideas. It is the ideal environment for professional development and personal growth.

ASML is headquartered in Veldhoven, the Netherlands.

About you

Master degree in a relevant field e.g. Quality Management, Industrial Engineering, or other relevant area with thorough experience or Bachelor degree with deep/extensive experience. Pending the expertise area additional certifications may be required.

Skills:

Manages Complexity, Balances stakeholders, Optimizes Work Processes, Risk Management, Data Analysis, Quality Conrol & Assurance, Embed Learning, Collaborates, Problem Solving, Ensures Accountability, Communicates Effectively

Responsibilities

• Quality Control, Assurance & Compliance
• Leads quality control and assurance activities, managing complex inspections, audits, and tests. Designs and executes advanced testing procedures and ensures adherence to established quality standards.
• Uses advanced data analysis techniques to identify trends, potential risks, and areas for improvement. Supports and contributes to technical & organizational risk management activities.
• Contributes to the development of enhanced quality management systems and processes.
• Provides guidance to junior specialists in quality control, assurance & compliance.
• Leads improvement projects, with impact on various teams within the department.
• Provide leadership in driving continuous improvement through effective quality control practices.
• Expert Knowledge, Advice & Capability Building
• Develops and provides technical training within the own area of expertise on quality methodologies and best practices.
• Provides knowledge and advise to colleagues and managers.
• Mentors junior quality specialists in training techniques and content development.
• Procedures, Standards Development & Adherence
• Contributes to quality management systems and processes​.
• Promotes and manages the adoption & adherence of quality procedures and standards​.
• Deploys expertise related competences.

Performance & Data Analytics

• Leads more complex data analysis activities, using advanced statistical techniques to analyze quality data and generate actionable recommendations.
• Identifies root causes of quality issues through data-driven insights and contributes to the design of improved quality processes.
• Documenting & Reporting
• Leads the documentation of complex quality processes, contributing to the development of improved procedures and protocols.
• Generates detailed reports on quality performance, highlighting trends, areas for improvement, and potential risks.
• Continuous Improvement & Problem Solving
• Leads root cause analysis for more complex quality issues across teams, applying advanced problem-solving techniques to identify underlying causes.
• Develops and implements solutions to prevent recurrence of quality deviations.

Process Improvement

• Leads process improvement projects, applying data analysis to identify root causes of inefficiencies.
• Develops and implements more complex process enhancements, collaborating with cross-functional teams to achieve quality-related goals.
• Ensures that process improvements are implemented in the organization, in process descriptions, systems and architecture.
• Manage Customer Expectations
• Leads interactions with customers, understanding their quality-related needs and concerns. Resolves issues within established guidelines, and ensures that customer expectations are met.
• Applies advanced communication skills to manage customer expectations, ensuring alignment with quality standards and processes.

Culture & Community

• Live the Living Quality & Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on Q&E topics.
• Actively promote/use of the Q&E Reward & Recognition program and Q&E Communication Strategy.
• Be an active member within the Q&E Community and related events.
• Stakeholder Management
• Creates a relevant network of stakeholders of in- and external counterparts.
• Stakeholders are typically other (senior) experts and/or Team Leaders (typically JG 10-11).
• Organizes an adequate feedback loop on achieved results and secures reliable business insights. Explains and convinces internal and external parties about chosen solutions, based on content-driven arguments.