QMS Manager

  • Aanbod Max. € 70,000/€ 60
  • Functiegroep IT
  • Dienstverband Fulltime
  • Vacaturenummer 9316400
  • Locatie Eindhoven
  • Contract Detachering via YER
  • Branche High Tech

Over deze vacature

Part of the End 2 End program, the Quality System Business Process Expert supports the development, deployment and maintenance of the Quality Management System within Philips Healthcare, ensuring Philips cross sector harmonization, standardization and regulatory compliance. Location: Eindhoven, Netherlands with potential travel to Amsterdam, Netherlands


You will ensure process compliance to regulations, and that optimization and efficiency are built into the Business Management and Quality Management System processes across all sectors and groups in partnership with the other business functions.

Your responsibilities:

  • Provide computer system validation to support the E2E Program teams ensuring consistent compliance with optimization and efficiency in E2E processes
  • Validation Business Process Expert, acting in support of the Philips Healthcare Quality Assurance team and Q&R Business Process Owner, across the Philips Q&R network for the E2E program
  • Provide guidance, review and approval of validation deliverables including but not limited to tool Classification, Risk analysis, Part 11 assessment, Validation Plan, User Requirements Specification, Validation Summary Report, etc.
  • Report on status to E2E Q&R and Project management.
  • Ensure that software applications and related infrastructures are validated for their intended use by a controlled and documented process in compliance with PMS, prior to issuance.
  • Participate directly as the Philips Healthcare Quality Management System Business Process Expert in the validation of applications, in Philips Integrated Landscape. Ensuring compliance, efficiency and effectiveness of the processes within the Philips Healthcare sector, cross sectors, and at Philips corporate.
  • Support cross-Philips setup and deployment of the Quality Management Systems along business model lines as identified by End-to-End teams.

Your team
Quality Assurance is an integral aspect of the global healthcare business including device design, development, manufacture, distribution, worldwide device marketing, sales, service, and post-market surveillance. This position is intimately involved in the process of ensuring Quality System Regulations are embedded within business processes and supports the harmonization of identified key processes by which the company and its sectors operate.


With a growing presence in cardiology, oncology, and women's health, Philips operates in the areas of Imaging Systems, Patient Care & Clinical Informatics, Home Healthcare and Customer Services. Philips combines its clinical expertise and human insights to create innovative solutions across the continuum of care, in partnership with clinicians and our customers, to provide better value and expand access to care for millions. Our teams are working hard every day to improve patient outcomes all the way from disease prevention and screening to diagnosis, treatment, therapy monitoring, and disease management. Irrespective of whether the care cycle takes the patient from doctor's office to hospital or hospital to home, or simply from one medical department to another, Philips Healthcare's unique medical solutions are designed to optimize the quality and flow of patient information and clinical decision making.


You will be employed by YER and seconded to Philips. We offer:

  • Good employee benefits
  • Excellent guidance from your consultant and YER's back office
  • Development opportunities, including the YER Talent Development Programme with a personal coach
  • Intensive support for international candidates (including Dutch lessons, tax-return and accommodation assistance)
  • Cooperative and results and relationship-driven
  • Friendly atmosphere and open culture
  • Community/network with other technology professionals from a variety of multinationals
  • Events and master classes with interesting speakers and attractive companies


  • Bachelor’s degree or equivalent preferably in a technical or engineering or/and IT related field(s).
  • Minimum of 3-5 years of experience working in Quality Assurance/Quality Engineering/Quality Systems supporting multiple functional disciplines within a global medical (device/Pharma) industry.
  • A comprehensive understanding of the diverse worldwide medical device quality regulations, including areas of device design, development, manufacture, distribution, worldwide device marketing, sales, service, and post-market surveillance
  • This position requires an extensive knowledge of FDA QSR’s, ISO 13485, JPAL, China GMP’s and other worldwide Quality System Regulations.
  • An ability to successfully communicate and educate Quality Management System regulations, policies and strategies to teams at all levels of the organization

Skill set required for the department to operate:

  • Thorough understanding of 21 CFR Part 11 & 21 CFR Part 820 and ability to translate this to IT requirements
  • Thorough understanding of GAMP 5, V-model methodology and guidance documents: GPSV/AAMI TIR36
  • Thorough understanding of ISO 13485, ISO 14971, ISO 9001 and ability to translate this to IT requirements
  • Hands on experience with end to end lifecycle of software validation (Development, Operations/Maintenance, Upgrade, Retirement)
  • Good Understanding of SDLC, Agile and other development and project management methodologies
  • Comfortable with working across time zones and seniority levels. Will need to be confident to provide guidance to teams.
  • Project management experience, desired
  • Good communication skills written & verbal in English
  • Software validation experience: understanding of high-level view of the requirements and supporting processes
  • Demonstrated experience in collaborative working environments
  • Experience addressing conflicts, escalation at team level to achieve desired results
  • Demonstrated experience handling deadlines, able to focus on targets
  • Demonstrated experience-driving progress, taking initiative to achieve results
  • Experience understanding the process approach ‘End-to-End’, where, the optimization of customer value chain starts from ‘customer insight’ all the way to delivering products & service to the customers.

Desirable skills

  • Knowledge of 21 CFR Part 210 , 211
  • Experience in working directly with FDA/MHRA/ TGA/ ANVISA/other regulatory inspections
  • Auditing experience, either in supporting or doing audits
  • Awareness of Lean methodologies

What we are NOT looking for, are candidates with:

  • Only theoretical knowledge of regulations/guidelines
  • Only task execution experience
  • Only testing experience (Unit Testing, Module Testing, Integration Testing, System Testing , UAT , Black box testing etc.)
  • Only regulatory affairs experience (such as PMA, 510(k) and other FDA submissions)