First Line Technical Support Engineer

Doorsturen
 
  • Aanbod € 35000 - € 50,000
  • Functiegroep Engineering
  • Dienstverband Fulltime
  • Vacaturenummer 8944900
  • Locatie Veldhoven
  • Contract Detachering via YER
  • Branche Consultancy & HR

Over deze vacature

Are you challenged by providing quality solutions for technical disturbances on Twinscan NXT systems at ASML’s factory and during Installation? And do you have hands-on experience and good analytical skills, complimented with a technical background? You better contact us today!

ASML manufacturing and logistics introduces, produces and delivers leading edge lithographic systems, related products and services in a continuously changing market, on time, against competitive cost, with quality exceeding customers’ expectations

You will be working in a superflex schedule (dayshift with occasional weekendshift) OR in a support schedule (in a 2-shift schedule (day/evening and 1:4 weekends))
Expected to travel to customer site in case of escalation (travel up to 10%).

Functie

We provide quality solutions for technical disturbances to secure delivery performance of our NXT systems.

Support: Support the output versus planning end2end. First line hands-on trouble shoot support for volume production within TF NXT and third line support for the install organization.
Machine technology: Have a detailed knowledge and overview of the status of all current volume machines that are actually produced including related technologies.
Planning: Plan analyses and solution of problems including consequences for Volume Production and field operation problems (recover sequence and/or PCS/Fishbone).
Problem Solving: Point out structural problems, analyze them and generate solutions, whenever necessary together with Production Engineering and/or Development & Engineering.
KPI control: Monitor the quality and timing of problems and their implementation, including technical realization.
Knowledge transfer: Hands on knowledge transfer to Volume Production. Actively seek for knowledge within Pilot production.
Cooperation: Work closely together with other support departments to secure effective problem analysis and continuity.
Initiative: Takes the lead by executing plans, undertakes the right actions on time and takes action even when the chance of success is not totally clear.
Creative: Focus on finding more solutions to one problem, is able to perceive the problem on multiple ways and is able to think out of the box.
Multitasking: Delivers work with good quality and respects delivery deadlines, even when multiple tasks are executed at the same time. Demonstrates a systematic, professional and calm approach when executing several assignments.

Bedrijf

ASML is a successful Dutch high-tech enterprise that produces complex lithography systems used by chip manufacturers in the production of integrated circuits. ASML is at the cutting edge of this technology and delivers systems to all the world's leading chip manufacturers. ASML's employees are among the most creative talents in the fields of physics, mathematics, chemistry, mechanical engineering and software. Every day they collaborate in close-knit multidisciplinary teams in which members listen to and learn from one another and exchange ideas. It is the ideal environment for professional development and personal growth.

ASML is headquartered in Veldhoven, the Netherlands.

Aanbod

You will be employed by YER and seconded to ASML. We offer:

  • Good employee benefits (e.g. work-life balance, pension, lease car, bonus model)
  • Challenging assignments
  • Excellent guidance from your consultant and YER's back office
  • Development opportunities, including the YER Talent Development Programme with a personal coach
  • Intensive support for international candidates (including Dutch lessons, tax-return and accommodation assistance)
  • Cooperative and results and relationship-driven
  • Friendly atmosphere and open culture
  • Community/network with other technology professionals from a variety of multinationals
  • Events and master classes with interesting speakers and attractive companies

Profiel

Higher Technical College/Technical University Graduate (Mechanical/Mechatronics/Electronics/Physics)

Hands-on experience in a technical production environment.
Preferably experience with trouble-shooting: analyzing problem, finding root-cause and determining solution.
Knowledge of quality improvement methods.
Knowledge and experience with (technical) project management.
Experience in problem analysis of products and processes.

Takes initiative, is goal oriented, is flexible
Takes ownership, has a pro-active attitude
Is prepared to travel in order to solve problems in the field.
Has analytical skills, works in a structured way and continues with present information.
Is service minded, good communicator/presenter on the different levels, team worker

Doorsturen