E2E Business Process Expert

  • Aanbod Excellent remuneration
  • Functiegroep Procurement, Project & Program Management, Supply Chain
  • Dienstverband Fulltime
  • Vacaturenummer 8503100
  • Locatie Eindhoven
  • Contract Detachering via YER, Interim / ZZP
  • Branche Transportation & Logistics

Over deze vacature

The Business Process Expert (BPE) focuses on fulfilment processes that are part of the Personal Health consumer product and solution portfolio.


As a Business Process Expert Purchase to Pay (Procurement) you are responsible for the deployment of the Philips Business System, meaning sustainable business processes, supported by IT solutions, adequate master data and organizational design. Your focus will be on fulfilment processes that are part of the Personal Health consumer product and solution portfolio.

Your responsibilities in a nutshell:

  • Serve as a liaison to the business community in the given market/sets of markets where the new E2E processes and integrated solution are deployed
  • Map and understand current ways of working, compare them with and present the Integrated Business Process Framework and template solution for fit/gaps analysis
  • Collaborate with other functional BPEs to define process and solution design where applicable
  • Lead or support process implementation project for the given market(s) and ensure processes are implemented as designed
  • Being a change agent by clarifying the impact of the new solutions and ways of working including the IT, data, people, process solutions; developing cases for change stories and working with the local business to manage the change prior to and shortly after go live
  • Facilitate learning, provide process training (competency development) and update end user documentation where applicable
  • Continuously monitor process performance, analytics and identify opportunities for improvement
  • Collect, document and share best practices from the transformations for re-use in next deployment projects
  • Actively interact with other BPE’s to share knowledge on improvement practices
  • Actively interacts with business analysts and functional consultants

The Requisition to Pay (R2P) BPO team is part of (Philips) Group Procurement. The vision of Group Procurement is to building long-term strategic supplier relationships to help Philips bring innovations to the market faster and more effectively than the competition. The team’s focus is to drive transformational and (operational) improvement initiatives aiming to increase touchless ordering, drive process adherence and PO compliance, reduce transactional throughput time, lean out the process (e.g. approval flow) as much as possible, etc. It works most closely with the Finance Purchase-To-Pay for E2E P2P processes, but also with Supply Chain and EIM/Infosys. Intensification of the collaboration with Commodity Management as well as Supplier Management teams within Procurement is also high on the agenda.

The R2P BPO team is responsible for the design of the integrated Business Framework, across the 5 Operating Principles (Structure & Governance, Performance & Reward, People & Culture, Processes & Systems and Structure & Governance).


With a growing presence in cardiology, oncology, and women's health, Philips operates in the areas of Imaging Systems, Patient Care & Clinical Informatics, Home Healthcare and Customer Services. Philips combines its clinical expertise and human insights to create innovative solutions across the continuum of care, in partnership with clinicians and our customers, to provide better value and expand access to care for millions. Our teams are working hard every day to improve patient outcomes all the way from disease prevention and screening to diagnosis, treatment, therapy monitoring, and disease management. Irrespective of whether the care cycle takes the patient from doctor's office to hospital or hospital to home, or simply from one medical department to another, Philips Healthcare's unique medical solutions are designed to optimize the quality and flow of patient information and clinical decision making.


You will be employed by YER and seconded to Philips. We offer:

  • Good employee benefits
  • Challenging assignments
  • Excellent guidance from your consultant and YER's back office
  • Development opportunities, including the YER Talent Development Programme with a personal coach
  • Intensive support for international candidates (including Dutch lessons, tax-return and accommodation assistance)
  • Friendly atmosphere and open culture
    • Events and master classes with interesting speakers and attractive companies


  • Education: Bachelor or Master Degree in Economics, Supply Chain Management and/or Industrial Engineering & Management Sciences
  • Strategic skills/conceptual thinking, able to see and develop the bigger picture
  • Knowledge and experience in the field of (operational) procurement of bill-of-material, manufacturing, logistics, supply, production and service planning, as well as quality & regulatory
  • Affinity with the consumer products business
  • Affinity with IT projects (esp. SAP ECC and SNC) and ability to travel if and when required abroad in order to team up with the business to test the solution and template, drive process adherence and/or resolve operational issues where needed
  • Good influencing, communications skills, a bridge builder
  • Decisive and self-initiating
  • Change management skills
  • Analytical, process oriented
  • Fluent in English, in both verbal and in writing in addition to local language
  • Team player
  • At least 5-7 years working experience in supply chain management and/or (operational) procurement