Program Management Officer Customer Support

  • Aanbod Great challenge within Customer Support
  • Vakgebied Support
  • Dienstverband Fulltime
  • Vacaturenummer VAC-10026900
  • Locatie Veldhoven
  • Type overeenkomst Interim / ZZP, Detachering via YER
  • Branche High Tech

Over deze vacature

Introduction to the job

Within the Customer Support (CS) P3O management office (CS PMO), we are looking for an experienced Program Management Officer with strong leadership skills.

In this role you are the Project Management professional and operate in a complex portfolio of programs and projects which deliver to the customer support service organization. You collaborate with the Program manager and the team of PMO professionals and bring your skills into practice!

CS delivers all the competencies required to deliver high quality service to the ASML customers and their machines, all over the globe. The central segment of CS drives the portfolio of improvements to meet future operational requirements and strategic objectives. Within this portfolio you will be creating and co-leading one of the new capability-oriented programs.


Role and responsibilities

Your main contribution will be:

Experience regarding successful program management, a structured mind-set and the ability to embed ASML’s best known methods within the program(s);

  • Collaboration with the program team and your PMO colleagues;
  • Leadership and change management skills to drive improvements within the Portfolio, Program(s) and project(s);
  • Create a heartbeat within the programs with daily organizational skills and prepare strategic decisions (delivering project- and program information first time right).

Your tasks contribute to the success of the Program and the Portfolio of CS. You lead the way in delivering solutions that contribute to a stronger process framework and successful delivery of results. You work within a natural team of PMO professionals while reporting to the PMO and Program manager. The PMO team is growing and your motivation to improve and lead by example is an important asset for you to make a good fit with the team.


ASML is a successful Dutch high-tech enterprise that produces complex lithography systems used by chip manufacturers in the production of integrated circuits. ASML is at the cutting edge of this technology and delivers systems to all the world's leading chip manufacturers. ASML's employees are among the most creative talents in the fields of physics, mathematics, chemistry, mechanical engineering and software. Every day they collaborate in close-knit multidisciplinary teams in which members listen to and learn from one another and exchange ideas. It is the ideal environment for professional development and personal growth.

ASML is headquartered in Veldhoven, the Netherlands.


You will be employed by YER and seconded to ASML. We offer:

  • Good employee benefits
  • Excellent guidance from your consultant and YER's back office
  • Friendly atmosphere and open culture
  • Community/network with other technology professionals from a variety of multinationals
  • Events and master classes with interesting speakers and attractive companies



  • Master's degree in Business Administration or equivalent practical experience with bachelors degree.


  • 5+ years of working experience with Program and Portfolio management;
  • Experienced with the application of MSP;
  • Experienced with Project Management Methodologies.