Associate Supply Chain - CS Back Office (temporary)

  • Vakgebied Supply Chain
  • Dienstverband Fulltime
  • Vacaturenummer VAC-10022599
  • Locatie Breda
  • Type overeenkomst Secondment via YER
  • Branche Food, Feed, Pharma

Over deze vacature


  • Contributes to the completion of milestones associated with commercial order management and specific projects or activities within the team or department related to commercial supply chain
  • Appropriately solves administrative issues
  • Ensures optimal internal and external customer satisfaction in line with Amgen’s policies and procedures Ensures compliance with SOX & GMP regulations


Order management

  • Works with other CS sub teams to ensure set up of pre-order entry tasks is done
  • Screens and acts on incoming orders by determining the correct order process, i.e.: standard, specialized, sample, make to order, imlygic
  • Provides services, monitoring shipments and pro-actively handles billing and shipping blocks issues
  • Prepares export documentation
  • Arranges transport if necessary outside default set up
  • Sets up special shipping, packaging and/or invoice instructions
  • Process STO orders where applicable

 Distribution management

  • Timely resolution of drug product issues or transport issues affecting timely and in full shipping to customers
  • Takes a proactive approach to identifying breakdowns in service or systems, information flows and processes
  • Correct shipping documentation and timely handover to relevant departments and/or suppliers


  • Ensures knowledge of GMP/GDP and job related training is up-to-date, including various applicable controlled documents
  • Provides departmental support upon request
  • Identifies & initiates process improvements


  • Works under general direction, seeks assistance as needed
  • Finds applicable alternatives in line with regulations and processes
  • Relates day-to-day work to business priorities
  • Applies broad-based research, information and analytical skills to factual info
  • Recommends administrative/technical changes to satisfy customer needs


  • Timely processing of commercial orders according to customer instructions and business requirements on a daily basis
  • Timely resolution of issues affecting on time, in full delivery to customers
  • Correct shipping documentation
  • Identify & initiate process improvements


Amgen is a Fortune 150 company and one of the world’s leading biotechnology companies operating in nearly 100 countries around the world. We are a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses. We invest in highly skilled, dedicated and collaborative individuals who are ready to contribute to our mission in meaningful ways and make a difference in the lives of our patients. That’s why, we provide you with valuable opportunities to broaden your experience and maximize your potential in a modern working environment. We encourage open dialogue and professional debate, and we collaborate with world-class talent and institutions around the globe. We believe in rewarding those who do rewarding work and are committed to providing careers that can help turn the tide of serious, life-interrupting illnesses.


We offer

  • Attractive salary between €2.300 and €2.600, based on experience and background
  • Contract till 31-12-2022 (temporary)
  • 25 holidays per year
  • 8,33% holiday allowance
  • Full Travel expenses
  • Pension scheme
  • Overtime will be compensated in time-for-time
  • Committed to a good balance between work and private life
  • An open culture and clear communication


Minimum Requirements

  • MBO 3 or higher
  • Established knowledge and experience of a range of administrative tasks
  • Familiarity with terminology of area supported
  • Ability to shift between tasks in a dynamic environment and work within diverse, international group of people
  • Experience in working with automated systems (computer based business systems) like MS-Office tools
  • Basic communication skills
  • Customer oriented
  • Task focused, strong attention to detail
  • Fluency in English, both in oral and written communication
  • High quality standards with regards to work

Preferred Requirements

  • Experience in similar or related disciplinary and/or international environment
  • Computer skills and ERP experience
  • Experience with order related issue handling in a Supply Chain environment
  • Problem-solving skills
  • Some experience following standard processes and procedures
  • Ability to set priorities and timely escalation