Part Quality Engineer

Doorsturen
 
  • Vakgebied Quality & Safety
  • Dienstverband Fulltime
  • Vacaturenummer VAC-10016979
  • Locatie Brabant
  • Type overeenkomst Secondment via YER
  • Branche Engineering

Over deze vacature

Your challenge:

Withing Philips Health Systems we are executing a variety of activities, One of these actives is the provisioning of Services and Spare parts to our Customers. These customers are mostly the internal Philips Global Markets. The organization which is responsible within this domain is the Spare Parts Services organization as part of the overall Services and Solutions Delivery cluster. When delivering these parts some elements might be affected by issues , like Defects on Arrival (DEFOA), Shipments issues ( Packaging , Logistics) etc., which result into customer feedback. This role is responsible for the capture ,analysis and take actions of this types of feedback.


Functie

Part Quality Engineer

Your challenge:
Withing Philips Health Systems we are executing a variety of activities, One of these actives is the provisioning of Services and Spare parts to our Customers. These customers are mostly the internal Philips Global Markets. The organization which is responsible within this domain is the Spare Parts Services organization as part of the overall Services and Solutions Delivery cluster. When delivering these parts some elements might be affected by issues , like Defects on Arrival (DEFOA), Shipments issues ( Packaging , Logistics) etc., which result into customer feedback. This role is responsible for the capture ,analysis and take actions of this types of feedback.

Your responsibilities:
• Capturing customer feedback from Internal / External Philips Customers
• Act as a first point of contact for escalations related to quality /transportation/ logistics feedback
• Align and collaborate with your Philips Part Quality Team member to initiate analysis and drive actions.
• Together with your peers, you will drive continuous improvements, on the feedback issues, processing and process.
• Working together with other entities in the Service Part Supply Chain organization to team up and drive to a solution ( Supply Management, Planning, Logistics, Supplier Quality)
• On Metrics level you will contribute to DEFOAs and SCARS /CAPA KPIs

Your team:
You are part of the Part Quality Service group in Best, cluster in the overall Service Part Supply Chain organization, which consists of several members each responsible for this activity. The team consist of Logistical , DEFOA ( Defect on Arrival) engineer and Supplier Quality Engineer. You will report into the team-lead of Supply/DEFOA Manager.
We are looking for:
• College / Bachelors degree in logistics/engineering or equivalent
• Someone who has affiliation with Transport and logistics, and Customer Quality
• Understanding of ISO, 21CFR, other Quality related regulation and governance
• Problem-solving skills , process improvement, 8D methodology
• IT tools, SAP, Office, Minitab, etc.
• A person who is willing to drive the process rather than being part of the process
• A person with following behavior and character: customer-focused, precise, persistent, pro-active, deliver on commitment, social, team player.
• Someone who is familiar with the LEAN methodology and way of working
• Good communication skills in Dutch and English
• Willing to travel (5%) , Europe, US, Asia

Bedrijf

With a growing presence in cardiology, oncology, and women's health, Philips operates in the areas of Imaging Systems, Patient Care & Clinical Informatics, Home Healthcare and Customer Services. Philips combines its clinical expertise and human insights to create innovative solutions across the continuum of care, in partnership with clinicians and our customers, to provide better value and expand access to care for millions. Our teams are working hard every day to improve patient outcomes all the way from disease prevention and screening to diagnosis, treatment, therapy monitoring, and disease management. Irrespective of whether the care cycle takes the patient from doctor's office to hospital or hospital to home, or simply from one medical department to another, Philips Healthcare's unique medical solutions are designed to optimize the quality and flow of patient information and clinical decision making.

Aanbod

You will be seconded via YER to Philips.

Profiel

We are looking for:

  • College / Bachelors degree in logistics/engineering or equivalent
  • Someone who has affiliation with Transport and logistics, and Customer Quality
  • Understanding of ISO, 21CFR, other Quality related regulation and governance
  • Problem-solving skills , process improvement, 8D methodology
  • IT tools, SAP, Office, Minitab, etc.
  • A person who is willing to drive the process rather than being part of the process
  • A person with following behavior and character: customer-focused, precise, persistent, pro-active, deliver on commitment, social, team player
  • Someone who is familiar with the LEAN methodology and way of working
  • Good communication skills in Dutch and English
  • Willing to travel (5%) , Europe, US, Asia
Doorsturen