Tender Specialist (international key account support)

  • Vakgebied Customer Service
  • Dienstverband Fulltime
  • Vacaturenummer VAC-10015437
  • Locatie Hendrik-Ido-Ambacht
  • Type overeenkomst Secondment via YER
  • Branche Manufacturing

Over deze vacature

We are currently looking for a tender specialist who will support the international key account managers.


We’re looking for a new colleague to support the key account managers on international tenders and answer lean and efficient on international tender inquiries on cross-national base. Also you collaborate in the redesign of the customer operations and support on customer operations tasks for these international key accounts.


  • For international tenders/projects you:
    • Analyze our international direct sales business with the respective account by controlling the hierarchy and conducting SAP analysis.
    • Roughly analyze the tender enquiry document.
    • Coordinate and provide RFI content into customer tender format.
    • Crosscheck the truck configurations on plausibility and standardization.
    • Check internal consultancy capacities for tender lead (e.g. tugger trains, automation, warehouse design, fleet optimization, special fleet solutions).
    • Accumulate the Fleet Calculation and provide tender calculation.
    • Provide price-optimized first tender offers.
    • Re-calculate final order into final internal order conditions to factories.
    • Prepare and screen customer frame agreements with legal dept.
  • You’re experienced and used to working in a complex and international environment. Coordinating, planning and organizing comes natural. You’re autonomous, enthusiastic and energetic with a business-like attitude and you’re a collegial team player. You have a healthy dose of empathy, organizational sensitivity and self-reflection.


Our client is an international producer of forklift trucks and is based in the Dordrecht region. The team consists of 6 enthusiastic colleagues who are dedicated to work hard but also have a lot of fun while doing the job.


We offer a salary package with holiday allowance, end of year gratification, 27 vacation & 13 ATV days, a discount on sport membership and a free flue shot.



  • Bachelor of Master degree (e.g. International business)
    • Fluent in English, other languages are a plus (preferred).
    • Experienced in business and administrative processes.
    • Good knowledge of MS-Office and in particular excellent/advanced knowledge of Excel.
    • Experience with project management.
    • IT knowledge preferred as well as an interest in technical matters.