Senior Corporate Client Manager

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  • Offer Excellent remuneration
  • Job category Insurance
  • Contract Fulltime
  • Reference number 9071200
  • Location Rotterdam
  • Contract type Contract with client
  • Industry Finance

About this vacancy

For Bupa Global we are looking for an experienced Senior Corporate Client Manager with an international scope.

Job description

The Senior Corporate Client Manager for Corporate sales will report to the Group Sales Director EEA with the primary goal of establishing strong client relationships with senior contacts within an assigned client portfolio of Bupa’s key and strategic clients in Europe.

  • Build and maintain strong client relationships within a portfolio, ensuring win/win relationships and requirements of clients are delivered within Bupa Global’s operational capacity and risk appetite.
  • Negotiate and finalise each renewal.
  • Ensure client Management processes are appropriately executed and that documentation, presentations, reporting, analysis etc are of the highest quality.
  • Champion the needs of the clients whilst balancing the needs of the business, by presenting ideas to the business to continually develop Bupa Globals value proposition.
  • Remain up to date with Bupa Globals propositions to be able to provide advice on the most appropriate cover options for clients, including strong relationships with pricing and marketing.
  • Proactively identify additional support required to deliver corporate client requirements and opportunities to delight.
  • Develop collective agreement with stakeholders across the business to ensure continuous superior service offering for corporate clients.
  • Ensure all business and personal targets and objectives set and agreed with the Group Sales Director EEA are met.
  • Manage corporate client account plans and provide advice to clients on their benefits, annual claims spend, market and regulation changes.
  • Monitor and prepare client account performance and sales material to high quality and senior stakeholder standards.
  • Represent Bupa Global as a professional organisation through superior preparation and planning prior to engaging with clients and ensuring appropriate after-sales service and support.
  • Maintain an awareness of trends and developments that may impact Bupa’s ability to service Corporate partners, including regulatory and other market conditions that may impact Bupa’s approach with Corporate clients.
  • Support the full Bupa Global Market Unit sales function to continually improve sales and retention targets.

Company

Bupa’s purpose is longer, healthier, happier lives.

As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers in 190 countries. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 84,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, Thailand, and the USA.

International Markets
Bupa’s International Markets (IM) unit has 16 million customers in 190 countries across all continents around the world. It manages a portfolio of businesses, including a large international health insurance, travel insurance and medical assistance business called Bupa Global, as well as established domestic health insurance businesses in Hong Kong and Thailand, two associate health insurance companies in Saudi Arabia (26.25% Bupa ownership) and India (49% Bupa ownership), and Hong Kong’s largest private clinic network.

Bupa Global
Bupa Global provides products and services worldwide to people who want access to premium health and care at home or as they study, live, travel or work abroad. We provide international health insurance, travel insurance and medical assistance to individuals, small businesses and global corporate customers all around the world.
Bupa Global has over 1,800 employees and has offices in London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Hong Kong (Greater China), and Dubai (UAE), as well as in Egypt, Mexico, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Bupa Global is currently organised around five regional hubs: Bupa Global Middle East, Africa and India; Bupa Global Greater China; Bupa Global Latin America; Bupa Global North America and Bupa Global Europe.

Our People
Bupa believes that the growth and performance of our leaders and our people is the single biggest pathway to fulfilling our purpose (longer, healthier, happier lives) and delivering Bupa’s 2020 goals. We have a leadership framework called “Bupa Leaders Are” which sets out what great leadership looks like at Bupa. Leaders are called upon to grow themselves, to grow others, to grow the business, and fulfil our purpose: longer, healthier, happier, lives. We are looking for individuals who are capable of delivering extraordinary business outcomes.

Agreements

  • Market conform salary.
  • Excellent bonus program.
  • Car allowance.
  • Pension.
  • Reimbursement for private health insurance.

Candidate profile

  • A solid background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
  • An excellent capacity to organise workflows and to work with others across multiple business functions.
  • Strong commercial acumen and strong leadership to enable robust proposals to be developed that deliver customer, partner and business value whilst working under pressure in a highly competitive market.
  • Excellent interpersonal, social, communication and presentation skills are required to build client and broker relationships, with emphasis on achieving results and successful outcomes.
  • A track record of achieving and exceeding targeted business results/KPIs.
  • An extensive knowledge of risk and pricing strategy to ensure that each customer is managed profitably and in line with risk appetite.
  • Excellent negotiation and analytical skills.
  • Energy, commitment and a positive attitude to achieving results.
  • Exposure to project work including demonstrating successful process improvement initiatives.
  • Fluent in English, both oral and written.
  • An ability to speak a second language is desirable but not essential.
  • Willing to travel within Europe.
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