Technical Support Engineer System Qualification

  • Job category Engineering
  • Employment Fulltime
  • Reference number VAC-10023945
  • Location Veldhoven
  • Contract type Secondment with contracting
  • Industry High Tech

About this vacancy

Are you challenged by providing quality solutions for technical disturbances on Twinscan systems at ASML’s factory and during Installation? And do you have hands-on experience and good analytical skills, complimented with a technical background? You better contact us today!

Job description

ASML manufacturing introduces, produces and delivers leading edge lithographic systems, related products and services in a continuously changing market, on time, against competitive cost, with quality exceeding customers’ expectations.

We provide quality solutions for complex technical disturbances to secure delivery performance of our Twinscan systems.

We value mutual respect, teamwork, ownership, a proactive attitude and a continuous drive to improve. We are committed to all our customers and we are proud to strive for world class operations while having fun in our jobs.

  • Support: Support the output versus planning end2end. First line (hands-on and analytical) trouble shoot support for volume production within Twinscan Factory and third line support for the install organization.
  • Machine technology: Have a detailed knowledge and overview of the status of all current volume machines that are actually produced including related technologies.
  • Planning: Plan analyses and solution of problems including consequences for Volume Production and field operation problems (recover sequence and/or PCS/Fishbone).
  • Problem Solving: Point out structural problems towards Process Improvement engineers to be solved structurally or to have a countermeasure.
  • KPI control: Monitor the quality and timing of problems and their implementation, including technical realization.
  • Knowledge transfer: Hands on knowledge transfer to Volume Production. Actively seek for knowledge within 
  • Pilot production.
  • Cooperation: Work closely together with other support departments to secure effective problem analysis and continuity.
  • Initiative: Takes the lead by executing plans, undertakes the right actions on time and takes action even when the chance of success is not totally clear. 
  • Creative: Focus on finding more solutions to one problem, is able to perceive the problem on multiple ways and is able to think out of the box.
  • Multitasking: Delivers work with good quality and respects delivery deadlines, even when multiple tasks are executed at the same time. Demonstrates a systematic, professional and calm approach when executing several assignments.

Company

ASML is a successful Dutch high-tech enterprise that produces complex lithography systems used by chip manufacturers in the production of integrated circuits. ASML is at the cutting edge of this technology and delivers systems to all the world's leading chip manufacturers. ASML's employees are among the most creative talents in the fields of physics, mathematics, chemistry, mechanical engineering and software. Every day they collaborate in close-knit multidisciplinary teams in which members listen to and learn from one another and exchange ideas. It is the ideal environment for professional development and personal growth.

ASML is headquartered in Veldhoven, the Netherlands.

Offer description

Above average

Candidate profile

Education and experience

A technical bachelor's or master's degree* in the direction of: Electrical Engineering, (Applied) Physics, Automotive, Aerospace, Industrial Automation, Medical Engineering etc.

*No Mechanical Engineering*:

  • Hands-on experience in a technical production environment.
  • Preferably experience with trouble-shooting: analyzing problem, finding root-cause and determining solution.
  • Knowledge of quality improvement methods.
  • Knowledge and experience with (technical) project management.
  • Experience in problem analysis of products and processes.


Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • Takes initiative, is goal oriented, is flexible
  • Takes ownership, has a pro-active attitude
  • Is prepared to travel in order to solve (potential) problems in the field.
  • Has analytical skills, works in a structured way and continues with present information.
  • Is service minded, good communicator/presenter on the different levels, team worker